← Back to opportunities

Provision of Student Communication Support Services

University of Strathclyde

Buyer Contact Info

Buyer Name: University of Strathclyde

Buyer Address: Learning & Teaching Building, 49 Richmond Street, Glasgow, UKM82, G1 1XU

Contact Name: Paula Hirschganger

Contact Email: paula.l.hirschganger@strath.ac.uk

Status
active
Procedure
open
Value
800000.0 GBP
Published
10 Mar 2026, 00:00
Deadline
08 Apr 2026, 12:00
Contract Start
n/a
Contract End
n/a
Category
services
CPV
79530000
Region
n/a
Awarded To
n/a
Official Source
Open Public Contracts Scotland

Description

The University’s Disability and Wellbeing Services requires the establishment of a Framework for various forms of Student Communication Support Services to support students who are Deaf or have hearing loss.

Linked Documents

Some PCS documents require login and recording interest on the source portal before download links are available.

No linked documents found for this notice.

Opportunity Context

More Information Links

External Link: https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR551333

Link Title: Provision of Student Communication Support Services

Link Description: The University’s Disability and Wellbeing Services requires the establishment of a Framework for various forms of Student Communication Support Services to support students who are Deaf or have hearing loss.

Lots

Lot Description: The University’s Disability and Wellbeing Services requires the establishment of a Framework for various forms of Student Communication Support Services to support students who are Deaf or have hearing loss. The Framework will comprise of two main elements. British Sign Language (BSL) interpreters are required to provide communication support to Deaf students during planned teaching activity such as lectures, labs and tutorials and to enable them to access all aspects of the wider University social experience outside of formal teaching sessions. Where necessary, they are also required to provide translation support outside of lectures and classes, both online or in-person, to aid Deaf students with direct study which can include podcasts, pre-recorded lectures and readings. Electronic notetakers (ENT) are required to provide a set of notes for Deaf or hard of hearing students who cannot take their own notes because they are either lipreading or watching a sign language interpreter. They are required to provide a summary of what is being said rather than a word-for-word account. All personnel delivering these services must be appropriately qualified, experienced, and trained in supporting disabled students within higher education settings. This contract requires the provision of band 1 and band 2 BSL Interpreters holding registration with the appropriate membership bodies and Electronic Notetakers holding signature level 3 and signature level 4 certification. The number of students that require these services varies from year to year and is not finalised until the start of each semester.. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Lot 1 Status: active

Lot 1 Has Options: Yes

Lot 1 Options: In line with Regulation 72 - Modification of Contracts During their Term, of the Public Contracts (Scotland) Regulations 2015, this Contract may be modified without a new procurement procedure in accordance with this Part in some cases.

Lot 1 Award Criterion (quality): Quality

Documents

Document Title: Provision of Student Communication Support Services

Document Description: The University’s Disability and Wellbeing Services requires the establishment of a Framework for various forms of Student Communication Support Services to support students who are Deaf or have hearing loss.

Raw Notice JSON

Expand raw payload
{
  "buyer": {
    "id": "org-29",
    "name": "University of Strathclyde"
  },
  "date": "2026-03-10T00:00:00Z",
  "description": "Communications will only be conducted through the PCS-T messaging facility. No discussion on the contract will be undertaken with any supplier outwith the messaging facility. Bidders should not approach any University contact they may have in relation to the scope of the tender.\r\n The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 29462. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343\r\n Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/\r\n A summary of the expected community benefits has been provided as follows:\r\n Please see Procurement documents for full details.\r\n (SC Ref:824102)",
  "id": "rls-15-MAR551333",
  "initiationType": "tender",
  "language": "EN",
  "links": [
    {
      "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000824102",
      "rel": "canonical"
    }
  ],
  "ocid": "ocds-r6ebe6-0000824102",
  "parties": [
    {
      "address": {
        "locality": "Glasgow",
        "postalCode": "G1 1XU",
        "region": "UKM82",
        "streetAddress": "Learning \u0026 Teaching Building, 49 Richmond Street"
      },
      "contactPoint": {
        "email": "paula.l.hirschganger@strath.ac.uk",
        "name": "Paula Hirschganger",
        "url": "https://www.publictendersscotland.publiccontractsscotland.gov.uk/"
      },
      "details": {
        "classifications": [
          {
            "id": "Body governed by public law",
            "scheme": "TED_CA_TYPE"
          },
          {
            "description": "Education",
            "id": "09",
            "scheme": "COFOG"
          }
        ],
        "url": "http://www.strath.ac.uk/"
      },
      "id": "org-29",
      "identifier": {
        "legalName": "University of Strathclyde"
      },
      "name": "University of Strathclyde",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "locality": "Glasgow",
        "postalCode": "G5 9DA",
        "streetAddress": "1 Carlton Place"
      },
      "contactPoint": {
        "url": "http://"
      },
      "id": "org-30",
      "identifier": {
        "legalName": "Glasgow Sheriff Court"
      },
      "name": "Glasgow Sheriff Court",
      "roles": [
        "reviewBody"
      ]
    }
  ],
  "relatedProcesses": [
    {
      "id": "1",
      "identifier": "2025/S 000-025502",
      "relationship": [
        "planning"
      ],
      "scheme": "EU-OJ"
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "awardPeriod": {
      "startDate": "2026-04-08T12:00:00Z"
    },
    "bidOpening": {
      "date": "2026-04-08T12:00:00Z"
    },
    "classification": {
      "id": "79540000",
      "scheme": "CPV"
    },
    "contractTerms": {
      "electronicInvoicingPolicy": "allowed",
      "hasElectronicPayment": true
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "The University\u00e2\u0080\u0099s Disability and Wellbeing Services requires the establishment of a Framework for various forms of Student Communication Support Services to support students who are Deaf or have hearing loss.",
    "documents": [
      {
        "description": "The University\u00e2\u0080\u0099s Disability and Wellbeing Services requires the establishment of a Framework for various forms of Student Communication Support Services to support students who are Deaf or have hearing loss.",
        "documentType": "contractNotice",
        "format": "text/html",
        "id": "MAR551333",
        "title": "Provision of Student Communication Support Services",
        "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR551333"
      }
    ],
    "hasRecurrence": true,
    "id": "UOS-35855-2025",
    "items": [
      {
        "additionalClassifications": [
          {
            "id": "79530000",
            "scheme": "CPV"
          },
          {
            "id": "80340000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "region": "UKM82"
          }
        ],
        "deliveryLocation": {
          "description": "University of Strathclyde"
        },
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "50",
              "name": "Quality",
              "type": "quality"
            },
            {
              "description": "50",
              "type": "price"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 720
        },
        "description": "The University\u00e2\u0080\u0099s Disability and Wellbeing Services requires the establishment of a Framework for various forms of Student Communication Support Services to support students who are Deaf or have hearing loss. The Framework will comprise of two main elements.\r\n British Sign Language (BSL) interpreters are required to provide communication support to Deaf students during planned teaching activity such as lectures, labs and tutorials and to enable them to access all aspects of the wider University social experience outside of formal teaching sessions. Where necessary, they are also required to provide translation support outside of lectures and classes, both online or in-person, to aid Deaf students with direct study which can include podcasts, pre-recorded lectures and readings.\r\n Electronic notetakers (ENT) are required to provide a set of notes for Deaf or hard of hearing students who cannot take their own notes because they are either lipreading or watching a sign language interpreter. They are required to provide a summary of what is being said rather than a word-for-word account.\r\n All personnel delivering these services must be appropriately qualified, experienced, and trained in supporting disabled students within higher education settings. This contract requires the provision of band 1 and band 2 BSL Interpreters holding registration with the appropriate membership bodies and Electronic Notetakers holding signature level 3 and signature level 4 certification.\r\n The number of students that require these services varies from year to year and is not finalised until the start of each semester.. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.",
        "hasOptions": true,
        "hasRenewal": true,
        "id": "1",
        "options": {
          "description": "In line with Regulation 72 - Modification of Contracts During their Term, of the Public Contracts (Scotland) Regulations 2015, this Contract may be modified without a new procurement procedure in accordance with this Part in some cases."
        },
        "renewal": {
          "description": "The contract is subject to two up to 12-month extensions. Any extension is to be exercised at the University\u0027s entire discretion and will only be valid upon written notification to the Tenderer no later than 30 days prior to the expiry of the preceding term."
        },
        "status": "active",
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "recurrence": {
      "description": "February 2030"
    },
    "reviewDetails": "An economic operator that suffers, or risks suffering, loss, or damage attributable to a breach of duty under the Public Contract (Scotland) Regulations 2015 (SSI2015/446) (as amended) may bring proceedings to the Sheriff Court or the Court of Session.",
    "selectionCriteria": {
      "criteria": [
        {
          "description": "The bidder confirms they already have or can commit to obtain, prior to the commencement of the contract, the levels of insurance cover indicated in the relevant Contract Notice (Professional Risk Indemnity Insurance).\r\n The bidder confirms they already have or can commit to obtain, prior to the commencement of the contract, the levels of insurance cover indicated in the relevant Contract Notice (Employer\u00e2\u0080\u0099s (Compulsory) Liability Insurance).\r\n The bidder confirms they already have or can commit to obtain, prior to the commencement of the contract, the levels of insurance cover indicated in the relevant Contract Notice (Public Liability Insurance).",
          "minimum": "It is a requirement of this contract that bidders can hold or commit to obtain prior to the commencement of any subsequently awarded contract, the types of insurance indicated below.\r\n The bidder shall maintain in force with reputable insurers employer\u00e2\u0080\u0099s liability insurance and public liability insurance in the sum of not less than GBP10,000,000 in respect of any one incident and unlimited as to numbers of claims. The bidder shall maintain in force with reputable insurers professional liability insurance in the sum of not less than GBP2,000,000 in respect of any one incident and unlimited as to numbers of claims.",
          "type": "economic"
        },
        {
          "description": "Please provide relevant examples of supplies and/or services carried out during the last three years as specified.",
          "minimum": "Bidders will be required to provide three examples that demonstrate that they have the relevant experience to deliver the services/supplies as described in part II.2.4 of the Contract Notice or the relevant section of the Site Notice. Examples provided should be relevant and proportionate to the procurement exercise.",
          "type": "technical"
        }
      ]
    },
    "status": "active",
    "submissionMethod": [
      "electronicSubmission"
    ],
    "submissionMethodDetails": "https://www.publictendersscotland.publiccontractsscotland.gov.uk/",
    "submissionTerms": {
      "bidValidityPeriod": {
        "durationInDays": 90
      },
      "languages": [
        "en"
      ]
    },
    "techniques": {
      "frameworkAgreement": {
        "maximumParticipants": 7.922816251426434e+28
      },
      "hasFrameworkAgreement": true
    },
    "tenderPeriod": {
      "endDate": "2026-04-08T12:00:00Z"
    },
    "title": "Provision of Student Communication Support Services",
    "value": {
      "amount": 800000.0,
      "currency": "GBP"
    }
  }
}